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AXA Hong Kong

Head of Claims Operations Excellence and Transformation

Hong KongOperations

About the role

FinEx AI summary

Leads end-to-end claims management for Life and Employee Benefits products. Drives the Claims Transformation initiative, defining the target operating model, optimizing and digitizing workflows, and leading change management and stakeholder engagement.

Core skills

Claims ManagementLife InsuranceEmployee BenefitsTarget Operating ModelProcess OptimizationDigitization

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