Senior Manager - IT Operation, Service Management and End User Support
Hong KongEngineering
About the role
FinEx AI summary
Leads three teams covering IT operations, service management and delivery, and end user support across the Corporation. Sets service performance targets, drives AI, AIOps and automation adoption, and manages budgets and vendor performance. Works with cybersecurity and infrastructure teams on vulnerabilities, patching and disaster recovery.
Core skills
IT operationsIT service managementend user supportdisaster recoveryAI/AIOpsautomation
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