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AIA International Limited.

Governance and Control, Principal (Senior Manager)

Hong KongOperations

About the role

FinEx AI summary

Designs and manages a business quality framework across distribution channels, implementing controls for intermediary selection, appraisal, sales and marketing, compensation, and complaint management. Ensures customer-centric governance and end-to-end issue resolution while working with business partners.

Core skills

governancerisk controlpartnership distributionsales process managementbusiness quality managementcustomer complaint management

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