Deputy/Assistant Teleservices Manager - (Contact Centre, General Banking Services)
Hong KongOperations
About the role
FinEx AI summary
Handle customer enquiries and requests for banking products via multiple channels, deliver quality service through inbound/outbound calls, and cross-sell products. Address feedback and complaints, assist superiors with implementation, and perform shift duties. Requires 2+ years banking experience, IIQE/HKSI preferred, and proficiency in English, Chinese, and Putonghua.