About the role
FinEx AI summary
Branch-based retail banking role providing one-stop personal banking services, developing customer relationships, and offering mortgages, credit cards, personal loans and insurance. Also supports branch operations and regulatory compliance. Requires retail banking knowledge, English/Cantonese, and IIQE/HKSI qualifications for manager-level applicants; less experienced candidates may join as Assistant Customer Service Manager.
Core skills
retail banking productscustomer relationship managementmortgagecredit cardpersonal loaninsurance products