About the role
FinEx AI summary
Handles customer enquiries and complaints on hotline regarding underwriting, policy owner service, and claims, and makes outbound follow-up calls. Documents call activities and works with business partners to resolve complaints. Requires secondary education, 4 years experience, and an insurance license.
Core skills Customer Service Hotline Operation Complaint Handling Insurance MPF Underwriting
Role details
Work style On-Site
Posted 24 Sep 2026
Operations
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Service, Advisor I
AIA Hong Kong
Hong Kong, HK-AIA Hong Kong & Macau · HK$18,500–30,000/mo (AI-estimated)
Operations
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Policy Owner Service, Specialist (Governance and Control)
AIA International Limited.
Hong Kong · HK$17,500–23,500/mo (AI-estimated)
Operations
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Assistant Manager-Claims Department
China Life Insurance (Overseas) Company Limited
Wan Chai, Wan Chai District · HK$35,000–45,000/mo (AI-estimated)
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