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Sun Life Financial, Inc.

Manager I, Claims Services

Hong KongOperations

About the role

FinEx AI summary

Supports effective claims management through handling complex and major claims, overseeing junior case reviews, and establishing medical cost and quality control guidelines. Manages appeals and complaints, communicates with distribution channels, and drives process improvements and claims-related initiatives.

Core skills

Claims ManagementComplex Claims HandlingAppeals and Complaints ManagementStakeholder CommunicationProject ManagementMarket Intelligence

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