Associate - IT Service Management Analyst - Technology Service Management - IT
Hong KongEngineering
About the role
FinEx AI summary
Manage daily IT Service Management operations including incident, problem, and change management. Lead incident response and stakeholder communication, driving root cause analysis and problem resolution. Ensure proper implementation and control of production changes.
Core skills
IT Service ManagementIncident ManagementProblem ManagementChange ManagementAsset ManagementConfiguration Management Database
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