Customer Service Manager, Offshore District, Consumer Banking Group
Hong KongOperations
About the role
FinEx AI summary
Leads and optimizes customer service operations across offshore districts, overseeing day-to-day service, back-office branch support, counter and cash operations, and branch security. Manages service level performance for offshore providers, authorizes banking transactions, and drives client satisfaction for Treasures Offshore clients.
Core skills
Customer Service OperationsOperational Risk ManagementBranch OperationsCash OperationsTransaction AuthorizationService Level Management
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