Officer, Specialist, Contact Centre, Corporate Banking Operations
Hong KongOperations
About the role
FinEx AI summary
Deliver post-sales customer service for corporate banking clients across phone, email and digital channels, handling cash management products, system support, investigations and transaction monitoring. Partner with relationship, product and technical teams to resolve complex client requests and drive root-cause solutions. Support process improvement and digitization initiatives using data analytics.
Core skills
Customer ServiceCorporate BankingCash ManagementElectronic and Mobile BankingClient Relationship ManagementData Analytics
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