About the role
FinEx AI summary
Deliver post-sales customer service for corporate banking clients across phone, email and digital channels, handling cash management and platform enquiries. Coordinate with relationship, product and technical teams to resolve complex client requests and drive root-cause fixes. Support process improvement, digitization and data-driven query reduction initiatives.
Core skills customer service corporate banking client relationship management cash management electronic banking mobile banking
Role details
Work style On-Site
Posted 12 Nov 2026
Operations
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Officer, Specialist, Contact Centre, Corporate Banking Operations
DBS Bank (Hong Kong) Limited
Hong Kong · HK$16,000–22,000/mo (AI-estimated)
Operations
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Generalist, Customer Services, SME Banking
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Operations
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Deputy / Assistant Business Strategy Manager - (Contact Centre, CSM, System Management)
Bank Of China (Hong Kong) Limited
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