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Futu Securities International (Hong Kong) Limited

Senior Sales and Customer Service Officer / Branch Manager

Hong Kong IslandSales

About the role

FinEx AI summary

Respond to client inquiries, ensure high-quality service, and handle complex complaints. Oversee daily branch operations, plan marketing events, and manage staff scheduling and coaching. Ensure compliance with SFC regulations and coordinate with internal departments.

Core skills

Customer ServiceComplaint HandlingBranch OperationsTeam ManagementCoachingSFC Compliance

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