← All roles

ZA Bank Limited

Officer/Associate Manager, Investment Customer Services

Pok Fu Lam, Southern DistrictOperations

About the role

FinEx AI summary

Handle customer queries on investment products via phone, live chat, and email. Design FAQs and SOPs, provide training, handle complaints, and perform UAT. Requires 1-3 years' customer service experience, investment knowledge, and HKSI papers 1, 7 & 8.

Core skills

Customer ServiceInvestmentPhone SupportLive Chat SupportEmail SupportUAT

Similar roles

More live opportunities matched by discipline and skills.

Explore all roles →

Group Customer Services Manager / Deputy Group Customer Services Manager (Group CS)

Bank Of China (Hong Kong) Limited

Hong Kong · HK$30,000–42,000/mo (AI-estimated)

Officer / Senior Officer, Personal Banking Credit Risk (1-year Contract)

China CITIC Bank International Limited

Hong Kong · HK$20,000–40,000/mo (AI-estimated)

Deputy / Assistant Business Strategy Manager - (Contact Centre, CSM, System Management)

Bank Of China (Hong Kong) Limited

Hong Kong · HK$30,000–42,000/mo (AI-estimated)