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Fidelity (Far East) Trading Company Limited

Investment Client Service Specialist - Fidelity International

Hong Kong SAROperations

About the role

FinEx AI summary

Supports delivery of client service to Fidelity's end investors, handling enquiries by phone, email, and in-person. Manages client correspondence, case management, and complaint resolution, and follows up on NIGO applications.

Core skills

Client ServiceCustomer ServicePhone DealingCase ManagementComplaint ResolutionClient Correspondence

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