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China Life Insurance (Overseas) Company Limited

Assistant Manager-Claims Department

Wan Chai, Wan Chai DistrictOperations

About the role

FinEx AI summary

Assess and approve individual claims, complaints and complex cases within authority, and prepare regular management and business reports. Supervise and train the team to meet KPIs and improve operational efficiency and customer experience. Conduct business data analysis, gather requirements, coordinate UAT, and work with cross-functional teams and reinsurers on product development.

Core skills

Claims AssessmentComplaint HandlingManagement ReportingBusiness Data AnalysisUATProject Management

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