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OCBC Bank (Hong Kong) Limited

Sr./ Customer Service Manager (Checker Role, Branch Operation )

Central and Western DistrictOperations

About the role

FinEx AI summary

Supervise counter service to ensure smooth, compliant branch operations and high customer service quality. Review procedures, resolve customer enquiries and complaints, and identify opportunities to promote banking products. Requires a diploma, at least 5 years' banking experience and solid knowledge of banking operations and regulations.

Core skills

Banking operationsCustomer serviceRegulatory complianceBanking productsCommunicationInterpersonal skills

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