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Welab Bank Limited

Senior Customer Service Officer 高級客戶服務主任 (Non‑Sales • Fresh Graduates Welcome)

Quarry Bay, Eastern DistrictOperations

About the role

FinEx AI summary

Handle customer calls, emails, and complaints in a bank call center, answering inquiries about banking products and services. Requires DSE or Form 7 level, good Cantonese, Mandarin, and English. Shift work including night and overnight shifts at Quarry Bay office.

Core skills

Customer ServiceTelephone BankingEmail Query HandlingComplaint HandlingBanking Products KnowledgeCantonese

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