Assistant Manager, Business Service Centre (Call Centre)
KowloonOperations
About the role
FinEx AI summary
The role delivers customer service to business clients through email and inbound and outbound calls, handling banking enquiries, account maintenance and e-banking applications. It also provides administrative and operational support to the call centre team. Candidates need at least one year of banking call centre customer service experience.
Core skills
Customer ServiceCall Centre OperationsEmail Enquiries HandlingBanking Products KnowledgeAccount MaintenanceMS Office
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