Customer Service Manager, Customer Contact Centre (Retail Banking)
Mong Kok, Yau Tsim Mong DistrictSales
About the role
FinEx AI summary
Engages prospective and existing retail banking customers through outbound calls and other channels to build portfolio relationships and conduct needs-based consultations. Supports marketing campaigns and business initiatives while ensuring compliance with internal policies, regulatory guidelines, and AML requirements. Requires a bachelor's degree, at least 3 years of banking experience, and strong English, Cantonese, and Mandarin…