Manager, Business & Service Management (Retail Finance Headquarters)
Central, Central and Western DistrictOperations
About the role
FinEx AI summary
Responsible for end-to-end process reengineering to resolve retail banking pain points and improve service efficiency. Applies AI, low-code, and RPA technologies to automate and digitize services and operations. Manages project implementation including requirements analysis, testing, user training, and system rollout.
Core skills
Process ReengineeringAI ToolsPrompt EngineeringRPALow-code DevelopmentMS Excel
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