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PwC

[Government Project] Vetting Team Lead/Officer/Customer Service Officer

Kwun Tong DistrictOperations

About the role

FinEx AI summary

PwC acts as processing agent for a key Hong Kong SAR Government project, vetting applications and handling enquiries. The team lead oversees vetting staff, assigns cases, handles escalated complaints and endorses written replies. Requires a bachelor's degree, Level 2 Chinese and English, and one year of relevant full-time experience.

Core skills

VettingCase ManagementCustomer ServiceComplaint HandlingComplianceEmployment Ordinance

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