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The Bank of East Asia, Limited

Branch - Branch Operations & Services Manager

Kwun Tong DistrictOperations

About the role

FinEx AI summary

Assists the Branch Manager in overseeing branch business and daily operations, ensuring transactions and controls follow the Bank's procedures. Monitors accounts for irregularities, handles customer complaints and service quality, and supervises referral activities to meet targets.

Core skills

Branch OperationsSupervisory ManagementCustomer Risk AssessmentAnti-Money LaunderingService Quality ManagementComplaint Handling

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