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Standard Chartered Bank (Hong Kong) Ltd

Head, Cash Client Service, HK

Kwun Tong, Kwun Tong DistrictOperations

About the role

FinEx AI summary

Leads the Hong Kong Cash Client Service team, accountable for client delivery outcomes and overall team performance. Builds a high-performing team and works with Sales, Operations, Product and other partners to ensure consistent client service. Drives best practices, process improvements and a client-centric culture while ensuring adherence to policies, controls and compliance.

Core skills

client servicecash managementtransaction bankingteam leadershipoperational efficiencyprocess improvement

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