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OCBC Bank (Hong Kong) Limited

Assistant Vice President, Branch Transformation & Process Re-engineering

Sheung Wan, Central and Western DistrictOperations

About the role

FinEx AI summary

Drives branch transformation by migrating counter transactions to digital and self-service channels. Redesigns and centralizes branch processes, pursuing automation and straight-through processing. Benchmarks best practices and partners with business, operations, technology and risk teams to strengthen controls.

Core skills

branch operationsprocess re-engineeringautomationworkflow digitizationstraight-through processingstakeholder management

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