Product Owner, Contact Centre and Manage & Review (12-months Contract)
Kowloon Bay, Kwun Tong DistrictOperations
About the role
FinEx AI summary
Regional product leadership role translating Asia servicing transformation into a prioritised roadmap for Contact Centre and Management & Review capabilities. Defines the target operating model, business cases, and implementation across markets, acting as bridge between Operations, Technology, Data, Risk and Compliance.
Core skills
contact centre operationsservicing processestarget operating model designproduct ownershiproadmap developmentbusiness case development
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