About the role
FinEx AI summary
The role involves proactively making outbound warm calls and handling inbound calls, understanding customer needs to recommend suitable financial solutions, and delivering professional banking services in compliance with regulations and quality standards. Candidates should have a Higher Diploma or above and excellent verbal communication skills in Cantonese, English, and Mandarin.
Core skills
Customer ServiceCommunicationCantoneseEnglishMandarinProblem Solving