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HSBC

Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel

Kowloon City, Hong Kong SAROperations

About the role

FinEx AI summary

The role handles inbound calls and digital enquiries from top-tier Premier customers, resolving issues and recommending appropriate banking and wealth products. The job also involves meeting performance expectations and developing through HSBC’s training and career progression opportunities.

Core skills

inbound call handlingcustomer servicewritten communicationdigital service channelscustomer enquiry analysisactive listening

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