Senior Analyst, Card Operations, Onboarding and Servicing
Hong Kong, Hong Kong SAROperations
About the role
FinEx AI summary
Responsible for daily operations of deposit and credit card onboarding and servicing, including CDD/KYC reviews, credit application review, transaction disputes, and settlements. Identify process improvements to enhance efficiency and customer experience. Ensure compliance with regulations and bank policies, supervise outsourced service providers, and prepare management reports.