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The Bank of East Asia (BEA)

Section Head & Senior Manager, Digital & Channel Management - Channel & Transaction Management

Hong Kong, Hong Kong SAREngineering

About the role

FinEx AI summary

This role supports the Department Head in developing digital and self-service channel strategy for personal banking, driving customer-centric digital capabilities and optimizing customer journeys. The candidate will lead a team, manage campaign platforms, and use data insights to enhance customer engagement. Requires 15+ years of experience with 5+ years in a managerial role in banking.

Core skills

Digital Product DevelopmentChannel StrategyData AnalysisProject ManagementPeople ManagementCommunication

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