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Standard Chartered

Associate Director, Client Service Manager

Kwun Tong District, Hong Kong SAROperations

About the role

FinEx AI summary

Manages key in-country FSS clients, implementing local accounts and supporting complex multi-market ones. Builds client trust, retains revenue, and identifies growth and referral opportunities with Sales. Acts as country escalation point for client issues and requests.

Core skills

Client Relationship ManagementClient ImplementationClient SatisfactionRevenue RetentionBusiness DevelopmentReferrals

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