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Fidelity International

Client Services Manager

Hong Kong, Hong Kong SAROperations

About the role

FinEx AI summary

Manages delivery of high-quality service to institutional clients across Asia Pacific ex Japan, coordinating the client journey from onboarding and implementation through ongoing servicing, reporting, governance and mandate changes. Works with Institutional Sales and regional offices to maintain servicing standards and support client retention.

Core skills

institutional client servicingclient onboardingrelationship managementreportinggovernancemandate changes

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