Vice President, Customer Services Senior Manager, Contact Center
Kowloon City District, Hong Kong SAROperations
About the role
FinEx AI summary
Lead a contact center customer service team of about 35 staff, owning performance, quality and productivity. Resolve complex service issues, coach team leaders, and drive process improvements. Partner with regional and global senior stakeholders.
Core skills
Contact center operationsPeople managementCoaching and mentoringProject managementDesign ThinkingLean
Similar roles
More live opportunities matched by discipline and skills.