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Standard Chartered

Associate Director, Client Service Manager

Kowloon City, Hong Kong SAROperations

About the role

FinEx AI summary

Leads a team of Client Service Managers serving large global financial institution clients within Financing & Securities Services. Oversees client satisfaction, escalations, coaching and development, and works across internal teams to deliver consistent, efficient service and process improvements.

Core skills

Client Service ManagementTeam LeadershipCoaching and DevelopmentStakeholder ManagementProcess ImprovementFinancial Institutions

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