About the role
FinEx AI summary
Senior Officer handling post-sales services for bancassurance customers via outbound calls. Duties include premium payment follow-up, policy administration, claims servicing, retention, and generating qualified appointments for the sales team. Also handles inquiries, regulated transactions, correspondence, MIS reporting, and process improvement.
Core skills Bancassurance customer service Outbound call handling Policy administration Premium payment follow-up Claims servicing Customer retention
Role details
Work style On-Site
Posted 16 Sep 2026
Operations
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