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Prudential Hong Kong

Manager, Incident & Problem Management, Infrastructure & Service Management

Hong KongEngineering

About the role

FinEx AI summary

Coordinate incident and problem management processes, lead major incident response, and drive root cause analysis. Collaborate with vendors and internal teams to improve service reliability. Ensure compliance with policies and regulations.

Core skills

Incident ManagementProblem ManagementITILVendor ManagementProject ManagementRoot Cause Analysis

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