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DBS Bank (Hong Kong)

VP, Generalist, Private Partners Services, COO Office (Private Banking)

One Island EastOperations

About the role

FinEx AI summary

This Private Banking role handles client complaint cases, investigating causes and coordinating timely responses. It supports regulatory inspections, reporting, surveys, gap analysis, and internal audits, while driving process improvements for complaint and feedback handling and assisting with private bank account management and related projects.

Core skills

complaint handlingregulatory reportingregulatory inspection supportgap analysisinternal audit coordinationmanagement reporting

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