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AIA International Limited.

Customer Service Advisor (Hotline) - 12 months contract

Hong KongOperations

About the role

FinEx AI summary

Handle customer enquiries and complaints for life insurance, group medical, and pension operations. Document activities, follow up with business partners, and achieve performance targets. Requires a diploma/degree, good English and Chinese, and IIQE Papers 1 & 3.

Core skills

Customer serviceComplaint handlingCommunicationInterpersonal skillsProblem-solvingPC skills

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