About the role
FinEx AI summary
Handles customer enquiries and complaints on hotline regarding underwriting, policy owner service and claims, and makes outbound follow-up calls. Also documents call activities and follow-up items and works with business partners to resolve complaints.
Core skills customer service hotline operation complaint handling underwriting policy owner service claims
Role details
Work style On-Site
Posted 13 Nov 2026
Operations
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Customer Service Advisor (Hotline) - 12 months contract
AIA International Limited.
Hong Kong · HK$17,000–25,000/mo (AI-estimated)
Operations
↗
Service, Advisor I-1
AIA Hong Kong
Hong Kong, HK-AIA Hong Kong & Macau · HK$17,000–25,000/mo (AI-estimated)
Operations
↗
Officer, Client Service Delivery
Sun Life Hong Kong
Hunghom, Kowloon, Hong Kong · HK$17,000–25,000/mo (AI-estimated)
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