This contract role at Bank of China (HK) greets and escorts customers, answers enquiries, manages bank hall queues, promotes automated banking, and refers customers to frontline staff. It requires at least one year of customer service experience and shift willingness, with hours capped at 17 per week.
Core skills
customer servicecustomer relationship managementqueue managementpromotion of automated bankingcustomer needs assessment and referralChinese language
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