Senior Manager, Client Experience and Service Design, Asia
Hong KongOperations
About the role
FinEx AI summary
A senior manager on the Asia Client and Propositions team converts client, market and behavioural research into differentiated propositions and measurable improvements across priority client journeys. The role applies design thinking and journey mapping to identify needs and pain points, then translates findings into prioritised actions and roadmaps. Strong cross-functional collaboration is required to align…