About the role
FinEx AI summary
Handle public enquiries in service centres and via hotline, and manage written enquiries and complaints. Requires a Higher Diploma or Associate Degree, language proficiency in Chinese and English, and at least 1 year of full-time work experience.
Core skills Customer service Telephone enquiries Written communication Cantonese Putonghua English
Role details
Work style On-Site
Posted 17 Sep 2026
Operations
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Assistant Manager-Claims Department
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Service, Advisor I
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Operations
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AIA Hong Kong
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