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Standard Chartered Bank (Hong Kong) Ltd

Customer Service Representative, Chat

Kwun Tong, Kwun Tong DistrictOperations

About the role

FinEx AI summary

Handle client enquiries via chat, phone, and digital channels, provide product information, resolve issues, and cross-sell bank products. Ensure compliance with policies and maintain service quality. Experience in contact centre or customer service preferred.

Core skills

CommunicationDigital LiteracyCustomer ServiceProblem SolvingAttention to DetailAML Compliance

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