Assistant Manager, Customer Support (General Insurance)
Tai Koo, Eastern DistrictOperations
About the role
FinEx AI summary
Manage customer calls and email inquiries within SLAs, coordinate with processing, IT and claims teams to resolve complaints, and perform sanctions screening. Conduct manual underwriting assessments, support UAT activities, handle policy changes, and assist with ad hoc campaigns.
Core skills
General InsuranceCustomer ServiceUnderwritingSanctions ScreeningComplianceUAT
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