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The Bank of East Asia, Limited

Manager, Operational Excellence & Governance - Branch Distribution & Services

Kwun Tong DistrictOperations

About the role

FinEx AI summary

Drive branch operational excellence by formulating policies for operations, investment selling, and account opening. Lead system enhancements and UAT to streamline workflows, manage incidents, and strengthen accountability frameworks. Act as SME bridging departments and frontline staff.

Core skills

Branch OperationsInvestment Selling ProcessAccount OpeningUATProcess ImprovementIncident Management

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