Customer Service Officer, Distribution Contact Centre
Kwun Tong, Kwun Tong DistrictOperations
About the role
FinEx AI summary
Handle agent enquiries and requests on Individual Financial Products via phone, live chat and email, ensuring accuracy, compliance and quality. Support management with productivity and service improvements, and take on ad-hoc tasks to meet business needs.
Core skills
Customer ServiceIndividual Financial ProductsLife InsuranceGroup Life and Medical InsuranceWealth ManagementIIQE 1, 3, 5
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