Customer Service Officer, Contact Centre (Fresh graduates are welcome)
Lai Chi Kok, Sham Shui Po DistrictOperations
About the role
FinEx AI summary
Provide customer service via phone and digital channels including Voicebot and Chatbot, handling enquiries on general banking, transactions and securities trading. Identify business opportunities to increase product penetration and support ad-hoc Contact Centre projects while complying with policies and regulations.