Sr./ Customer Service Manager (Checker Role, Branch Operation )
Central and Western DistrictOperations
About the role
FinEx AI summary
Supervise counter service to ensure smooth, compliant branch operations and high-quality customer service, resolving enquiries and complaints. Review branch procedures to improve processes and customer experience, and identify opportunities to promote banking products. Requires a diploma, at least five years' banking experience, and strong analytical and communication skills.