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OCBC Bank (Hong Kong) Limited

Assistant Manager, Customer Service

Hong Kong SAROperations

About the role

FinEx AI summary

Supports routine operations of SME accounts, ensuring adherence to procedures. Coordinates with customers and departments on operational risk, AML, remittance, and service requests, handling client enquiries and complaints. Assists supervisors in structuring processes and problem solving.

Core skills

SME bankingAMLremittanceoperational riskcustomer serviceMS Office

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