About the role
FinEx AI summary
Establishes and executes a risk-based quality monitoring framework across the agency force to ensure sales practices comply with regulatory and internal requirements and treat customers fairly. Analyzes monitoring results to identify risks and gaps, presents quality dashboards, and escalates breaches. Partners with distribution leaders and L&D on corrective actions, training, and remediation.
Core skills
Quality MonitoringRisk-Based AuditingRegulatory ComplianceLife InsuranceRoot Cause AnalysisData Analysis