About the role
FinEx AI summary
Handle personal line travel claims in line with company policies, monitor claim costs and analyse claim quality, and develop claims strategies. Provide claims reports to internal units, brokers and clients, identify suspected fraud, manage complaints and disputes, and oversee system enhancement projects and UAT. Train and coach junior team members and handle ad hoc projects.
Core skills
Personal Line claimsTravel claimsA&H claimsclaims cost monitoringclaims analysisclaims strategy